From Output to Outcomes: A New Era in Tech Growth

In this conversation, Mike Sirius and Matt Watson discuss the evolving landscape of tech growth, emphasising the shift from merely closing tickets to owning outcomes. They explore the importance of lead generation, building relationships, and the role of AI in software development. Matt shares insights on empowering engineers to think beyond tasks, fostering a culture of outcome ownership, and the significance of customer feedback. The discussion highlights the need for clarity in communication and the impact of leadership on team dynamics, ultimately advocating for a more holistic approach to software development that priorities customer value and collaboration.

Takeaways

Tech growth is more about sales and marketing than technology.
Being best known for what you do is crucial for success.
Lead generation is more important than closing deals.
Building relationships is key to successful lead generation.
Engineers should focus on outcomes, not just tasks.
AI is changing the landscape of software development.
Clarity is essential for software engineers to be productive.
Empowering team members leads to better outcomes.
Celebrating wins fosters a positive team culture.
Customer feedback is vital for continuous improvement.